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About Us

At Buildnetic, we assert that innovation starts with imagination. When we take your digital idea to result, we help to maximize customer interaction, while achieving real business goals as well. We are here to support your digital venture with all of the experience and smart approaches that we have to offer.

We are a powerful team of brand strategists, deep analytics philosophers, and new breed technology consultants creating impactful but easy-to-implement solutions. Whether you are developing a product or simplifying an existing procedure, we can provide you with an expanded menu of thinking fit for your agenda.

Let’s work together to bring your bold idea to life as a meaningful, user-first digital experience. When we deploy new tools and fresh tactics, we help you to expand your brand presence, enhance customer satisfaction, and deliver measurable successes across all media.

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Why choose us?

We develop secure, scalable, and tech-integrated systems that bring your digital ideas to life.
Our focus is on delivering solutions that are not only innovative but also rooted in solid marketing strategies.
We’re committed to driving smarter decisions through powerful insights, data-driven analysis, and real-time market understanding.
Our team delivers seamless and exceptional customer experiences designed to enhance retention and loyalty.
From optimizing workflows to supercharging digital growth, we help future-proof your business operations.

Frequently asked questions

Are free Anti-Virus software any good?

First and foremost, you never want to go without security protection on your computer. Free Anti-Virus has very low detection rates. Give us a call and we will be happy to inform you of the latest security software we recommend and sell to all our clients for Spyware, Malware and Virus protection.

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What exactly are Managed IT Services?

Simply put, NanoSoft Managed IT Services means we take care of your entire information technology requirement. We manage all your hardware and software sourcing, installation, technical support, and IT staffing needs. It also means NanoSoft acts as your go-to consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running.

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What is cloud backup?

Cloud backup is also known as online backup, is the process of transferring data copies from your on-premises infrastructure to a secure, remote server. These servers are hosted in protected data centers, such as those based in Perth. This method eliminates the need for physical backups, offering a safer, more reliable, and easily manageable alternative.

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What kind of response times can I expect?

We tailor our response time commitments based on your specific needs. Our service-level agreements (SLAs) are clearly defined and include transparent performance expectations, with accountability built into every contract.

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How Long is a Managed Services Contract For?

The duration of a managed IT services contract can vary. Some options are flexible with monthly terms, while others involve longer commitments. Depending on your preference, we offer plans with upfront investment or plans that distribute the cost evenly throughout the agreement period.

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What should I do before I call for help?

When possible, write down any information about error messages and take screen shots your issue. Next, attempt to recreate the issue. Often times, it helps to close the program and restart the computer to reset the system, and possibly resolve the problem.

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What does having Managed IT Services cost?

Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed IT Services will cover maintenance and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs.

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What if we already have an internal IT department?

No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed IT services and consulting, security solutions or service desk support, NanoSoft makes it simple with an affordable and customized flat rate service plan.

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How does a flat rate billing save me money?

Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We customize each service package for your unique business, so you only pay for what you need. NanoSoft serves as your “one stop shop” for all your managed IT services needs. And we do it all for one fixed monthly cost – We Don’t Profit from your Pain!

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What types of systems do you support?

We pride ourselves on being “ecosystem agnostic”: whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team. Need to install a server onsite or host one virtually on Amazon or Azure? We will support you. Need to transition from one ecosystem to another? We’ll be there for you.

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